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Delete your account

DoseKit account and data deletion

You can delete your DoseKit account and the data in it at any time from inside the app. Deletion is permanent and cannot be undone.

In the app

  1. Open DoseKit and tap your profile picture at the top of the Today screen.
  2. Tap the Settings button (the gear).
  3. Scroll to the Account section and tap Delete Account.
  4. Tap Continue, type DELETE to confirm, then tap Delete Account.

If you cannot sign in

Email support@dosekit.app from the email address on your account with the subject "Delete my account". We will check that the request comes from the account's owner and then delete the account and its data.

What is deleted, and when

Deleting your account removes the following from our servers immediately:

  • Your account: name, email address and sign-in details.
  • Your compounds, vials and protocols.
  • Your dose logs, including injection sites and notes.
  • Your weight entries and journal entries.
  • The meals you logged, your scan history and the meal photos stored by DoseKit.
  • Your settings and notifications.

Copies in our backups are removed within 30 days.

What deleting your account does not do

  • It does not cancel a Pro subscription. Subscriptions are billed by Apple; cancel in your Apple account's subscription settings.
  • Meals you scanned are also held by Bite Beast, our food analysis service, against an account identifier rather than your name or email, as described in section 5 of the privacy policy. To ask for those to be removed as well, email support@dosekit.app.

Delete your data but keep your account

In Settings, under Data & Privacy, Clear All Data removes everything you have logged, including meal photos stored by DoseKit, along with your settings. Your account stays in place.

Questions? Email support@dosekit.app.